If there’s an issue or you are unhappy with your purchase we are happy to discuss a resolution, or offer a refund where the product is faulty.
Refunds will not be offered where a customer changes their mind on a purchase.
In NZ you are protected by the consumer guarantees act. Refund requests should be addressed to the Trust Manager at admin@taranakikiwi.org.nz.
31 Richmond Street
Inglewood, 4330
Postal Address:
PO Box 308
Stratford 4352
Phone: 027 454 0591
E-mail: admin@taranakikiwi.org.nz
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The Taranaki Kiwi Trust is registered with the Charities Commission, Number CC22851. Therefore, donations and subscriptions made to the Trust over $5 are eligible for a tax rebate.